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Contact Information

Live Chat -

Chat live, real time, with one of our Customer Services Representatives.
Only Available Monday - Friday 8:00am - 5:00pm EST.
You must be a registered college bookstore customer to use Live Chat.

Customer Service - Monday - Friday 8:00am - 6:00pm EST.

Phone Orders/Customer Service
:
800/354-9706
Fax
:
800/487-8488
Credit Services
:
877/201-3962
Fax
:
859/525-6544
Email
:

  • Order Address:
    Cengage Learning
    P.O. Box 6904
    Florence, KY 41022-6904

  • Returns Address:
    Cengage Learning
    Distribution Center
    Location 02
    10650 Toebben Drive
    Independence, KY 41051

Automated Price & Availability - Now, at your convenience, you can also call to determine if the educational materials you want are in stock and confirm pricing. To expedite service, have your account number and ISBNs available when you call.

Available 24 Hours
:
800/354-9706 option #6

Custom Solutions -

Phone Orders/Questions
:
800/355-9983
Fax
:
800/487-8488
Web Site
:
Email
:

Campus Marketing -

Phone Questions
:
800/866-7323
Fax
:
650/595-2485
Web Site
:
Email
:

iChapters.com -

Customer Service:
:
800-354-9706
Email
:

For Instructor's Review Copies -

Autodesk Press
:
800/477-3692
Brooks/Cole
:
800/423-0563
Course Technology
:
800/648-7450
Delmar
:
800/477-3692
Heinle ESL
:
877/633-3375
Heinle Foreign Languages
:
800/423-0563
South-Western College
:
800/423-0563
South-Western Educational
:
800/477-3692
Cengage Engineering
:
800/668-0671 ext. 3000
Wadsworth
:
800/423-0563
Email
: